Student and parent communication software for schools and colleges
Schools, colleges and training providers handle admissions questions, fee queries and parent messages across many channels and many staff. KitoDesk gives each department a shared queue, so enquiries are answered once, by the right person, with the history in view.
Where service breaks down today.
Admissions and fee questions land with whoever happens to see the message.
Parent notices go out by hand with no record of who received them.
Feedback is collected rarely and never linked to follow-up.
Route admissions, fees and academic questions
Rules label and assign messages by keyword or channel, so admissions, finance and academic offices each see their own queue.
Send notices to the right families
Schedule term dates, fee reminders and event notices by WhatsApp, SMS or email, with opted-out contacts skipped and delivery tracked.
Measure how families feel about service
Satisfaction surveys and response-time reports by department show where families wait longest.
Where education customers reach you.
What teams set up first.
- Create department teams: admissions, finance and academic
- Import existing contacts from a spreadsheet
- Add canned replies for term dates, fees and requirements
- Schedule the first notice campaign
Good to know
KitoDesk is not a student information system. Student records, timetables and grades stay in the systems you already use. Parent and student data should be handled under your institution's data protection policy.
About education teams on KitoDesk.
Can we import existing parent contacts?
Yes. A spreadsheet import creates or updates customers from name, reference, email, phone and branch.
Can departments only see their own enquiries?
Yes. Teams and scopes let each office see its own conversations.
Same platform, different workflows.
Healthcare
Clinics, hospitals and pharmacies field appointment questions, directions, fee queries and complaints all day.
See the setup →Professional services
Law firms, accountants, consultancies and agencies manage client requests across email, WhatsApp and calls, often through personal inboxes.
See the setup →Hospitality
Hotels, lodges, restaurants and tour operators answer guests before, during and after a stay, often across WhatsApp, email, phone and chat at once.
See the setup →Show us your busiest admissions week.
Tell us how enquiries reach your offices today. We will show them routed, answered and measured in one workspace.
- Built around your own workflow
- Security and rollout questions answered
- No obligation
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